Data Deletion
Last updated: 29 September 2026
You can delete your BuzzBomb account, or just disconnect a social or ads account, at any time. This page explains exactly how, what we delete, and the 30-day timeline. It also serves as our user data deletion instructions for Meta, LinkedIn and other platform app reviews.
01Delete your whole account
Either route works. You do not need to give a reason.
Option A: in the app (fastest)
- Sign in at buzzbomb.com/login.
- Go to Settings → Account.
- Choose Delete account and confirm. Active subscriptions are cancelled at the same time.
Option B: by email
Email privacy@buzzbomb.com from the address on your account with the subject “Delete my BuzzBomb account”. We will confirm receipt within 2 working days and may ask you to verify ownership of the account.
Either way, your data is deleted within 30 days and you receive an email when it is done. Export anything you want to keep first (Settings → Export data).
02Disconnect a social or ads account only
If you want to keep BuzzBomb but remove a connected platform (Facebook, Instagram, LinkedIn, X, Reddit, Google, etc.):
- Sign in and go to Settings → Integrations.
- Find the account and choose Disconnect.
We revoke the OAuth token immediately, stop all agent activity on that account, and delete the data we imported from it within 30 days. Drafts that were never published stay in your workspace until you delete them.
You can also remove BuzzBomb from the platform side: for Facebook and Instagram, open your Facebook Settings → Apps and Websites and remove BuzzBomb; for LinkedIn, Settings → Data privacy → Permitted services. Removing the app from the platform revokes our access straight away; we then delete the related data on our side under the same 30-day rule. If you would like written confirmation, email privacy@buzzbomb.com.
03Facebook and Instagram data deletion requests
If you connected a Facebook Page or Instagram account to BuzzBomb, you can request deletion of the data we obtained from Meta in three ways, whichever is easiest:
- Disconnect the account in BuzzBomb under Settings → Integrations.
- Remove BuzzBomb from your Facebook Settings → Apps and Websites (this revokes our access immediately) and then email us so we can confirm deletion.
- Email privacy@buzzbomb.com with the subject “Meta data deletion request” and the Facebook Page or Instagram handle involved.
We delete the Meta-sourced data within 30 days and send you a written confirmation. The same process applies to access revoked on LinkedIn, X, Reddit or Google.
04What is deleted, and what we must keep
| Data | Deleted? | When |
|---|---|---|
| Profile, login and workspace settings | Yes | Within 30 days |
| Briefs, brand voice, drafts, approvals, reports | Yes | Within 30 days |
| Connected-account tokens and imported platform data | Yes | Token revoked immediately; data within 30 days |
| Third-party prospect and competitor data gathered for you | Yes | Within 30 days |
| Content already published to your channels | No | It lives on the platform; delete it there |
| Encrypted database backups | Yes | Roll off within 30 days of deletion |
| Invoices and payment records | Kept | 6 years, as required by UK tax and company law |
| Support emails | Kept | Up to 3 years, to handle follow-ups and disputes |
| Aggregated, anonymised usage statistics | Kept | Cannot identify you |
We may also retain minimal information where needed to enforce our Terms, resolve disputes, or comply with a legal obligation, and only for as long as that purpose requires.
05Team workspaces and agencies
If you are a team member rather than the workspace owner, deleting your account removes your personal profile and login but leaves the workspace and its content in place for the owner. Ask the owner to delete the workspace if you want everything gone.
Agency customers can delete an individual client workspace from Settings → Workspaces without affecting other clients. The same 30-day rule applies.
06If you are not a BuzzBomb customer
If a BuzzBomb customer’s agents have researched or contacted you and you want that data removed, the customer is the controller and the quickest route is to contact them. You can also email privacy@buzzbomb.com; we will pass your request to the relevant customer and, where we hold the data as processor, delete it on their instruction. See our Privacy Policy for more.
07Contact
Data deletion and privacy requests: privacy@buzzbomb.com
Controller: [Company legal name], [Registered address]
You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk.